7v7 Casino Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by 7v7.asia ("7v7," "we," "us," or "our") and applies to all personal data collected, processed, and stored in connection with the operation of the 7v7 online gaming platform accessible at https://7v7.asia, including all associated game services, account management functions, payment processing, and customer support communications.

This Policy applies to all registered players, prospective players, and visitors who interact with the 7v7 platform from any location, but is specifically designed with Filipino players in mind and reflects compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account or using the 7v7 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the 7v7 platform. This Policy should be read together with our Terms & Conditions.

2. Data Controller Information

For the purposes of the Philippine Data Privacy Act, 7v7.asia acts as the Personal Information Controller (PIC) with respect to all personal data collected through the platform. All data processing activities are conducted under the oversight of PAGCOR regulations and in accordance with NPC-registered data processing systems where required.

For privacy-related inquiries, data subject requests, or complaints, you may contact our Data Protection Officer (DPO) through the in-platform live chat or by email at the address provided in Section 15 of this Policy.

3. Personal Data We Collect

7v7 collects the following categories of personal data from players and users of the platform:

• Identity Data: Legal full name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number) collected during account registration and KYC verification.
• Contact Data: Philippine mobile number (used as primary account identifier and for OTP delivery), email address, and residential address for correspondence and identity verification.
• Financial Data: GCash number, PayMaya account details, bank account name and number (BPI, BDO, Metrobank), transaction history, deposit amounts, and withdrawal records. Note: 7v7 does not store complete card numbers. Payment processing is handled by PCI-DSS-compliant third-party gateways.
• Gaming Activity Data: Game session records, bet histories, win/loss records, bonus utilization, and responsible gaming limit settings. This data is required for PAGCOR regulatory reporting and player account management.
• Technical Data: IP address, device identifiers, browser type and version, operating system, login timestamps, and session duration. This data is collected automatically when you access the 7v7 platform.
• Communications Data: Records of your interactions with 7v7 customer support, including live chat transcripts and any supporting documents you submit.
• Preference Data: Saved game preferences, notification settings, and responsible gaming tool configurations within your account.

4. How We Collect Your Data

7v7 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or updating your account profile.
• Automated collection: Technical data collected automatically through server logs, cookies, session tracking, and analytics tools when you access and navigate the platform.
• Third-party sources: Identity verification data from government ID verification services used to fulfil PAGCOR KYC obligations; fraud detection data from anti-money laundering screening services; and payment confirmation data from GCash, PayMaya, and bank partners.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, 7v7 processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations to you under the 7v7 Terms & Conditions, including operating your account, processing transactions, and delivering gaming services.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, anti-money laundering (AML) laws, the Philippine Data Privacy Act, and other applicable Philippine legislation.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improving the 7v7 user experience, provided such interests are not overridden by your rights and interests.
• Consent: Processing for optional communications such as promotional emails or push notifications, where you have provided explicit consent. You may withdraw consent for marketing communications at any time through your account settings.

6. How We Use Your Personal Data

7v7 uses the personal data collected for the following purposes:

• To verify your identity and age (21+) during account registration and ongoing KYC processes as required by PAGCOR.
• To operate, maintain, and secure your 7v7 account, including processing deposits, withdrawals, and in-game transactions in Philippine Pesos (PHP).
• To deliver and improve gaming services, including game recommendations, personalized lobby configurations, and platform performance optimization.
• To administer and enforce responsible gaming tools including deposit limits, self-exclusion, and session controls.
• To detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and other prohibited activities.
• To comply with PAGCOR reporting obligations and to cooperate with law enforcement, regulatory authorities, and courts where legally required.
• To communicate with you regarding your account, transactions, security alerts, and material changes to our Terms or this Policy.
• To send you promotional communications about 7v7 bonuses, events, and new game releases, subject to your communication preferences and consent.
• To carry out analytics and aggregate reporting to understand platform usage patterns and improve the 7v7 product experience.

7. Sharing Your Personal Data

7v7 does not sell or rent your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients for the purposes described in this Policy:

• PAGCOR and Philippine regulatory authorities: Mandatory reporting of player activity, KYC records, and suspicious transaction reports as required under PAGCOR licensing conditions and the Anti-Money Laundering Act.
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and their respective processing partners receive the minimum data necessary to authenticate and complete financial transactions.
• KYC and identity verification providers: Third-party services engaged to verify government-issued identification documents and confirm player eligibility. These providers operate under data processing agreements and are bound by confidentiality obligations.
• Fraud and AML screening services: Providers of transaction monitoring and politically exposed person (PEP) screening used to detect and prevent financial crime. Processing is subject to strict data minimization requirements.
• IT and platform infrastructure providers: Cloud hosting, security, and operational technology providers engaged to maintain the 7v7 platform. All such providers operate under data processing agreements.
• Law enforcement and courts: Personal data may be disclosed in response to a valid legal process, court order, or government request in the Philippines or another competent jurisdiction.

In all cases involving third-party sharing, 7v7 applies data minimization principles and transfers only the personal data strictly necessary for the specific processing purpose.

8. Data Retention

7v7 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention standards apply:

• Account data and KYC records: Retained for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction in accordance with the Revised Anti-Money Laundering Act (RA 11521) and PAGCOR requirements.
• Support communications: Retained for a period of two (2) years from the date of the last communication, unless a longer period is required in connection with a dispute or regulatory matter.
• Technical and session data: Typically retained for twelve (12) months from collection, after which it is aggregated or deleted.
• Marketing preferences and consent records: Retained until you withdraw consent or request deletion, subject to minimum legal retention periods.

Following expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-approved data disposal procedures.

9. Cookies and Tracking Technologies

The 7v7 platform uses cookies and similar tracking technologies to deliver a functional, personalized, and secure gaming experience. The following categories of cookies are in use:

• Strictly necessary cookies: Required for core platform functions including account authentication, session management, and security. These cannot be disabled without impairing platform functionality.
• Functional cookies: Used to remember your preferences such as language settings, game lobby layout, and responsible gaming configurations.
• Analytics cookies: Used to collect aggregated data about platform usage patterns, page performance, and error rates to improve the 7v7 user experience. Data collected through analytics cookies is not linked to your individual account without your consent.
• Marketing cookies: Used to deliver relevant promotions and bonus offers where you have consented to marketing communications. You can opt out of marketing cookies through your account notification settings.

You may configure your browser to block or delete cookies, though doing so may affect the functionality of certain 7v7 features. Detailed cookie management instructions are available within your browser's help documentation.

10. Data Security

7v7 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 7v7 servers.
• Encrypted storage for all sensitive personal and financial data at rest.
• Role-based access controls limiting internal access to personal data to authorized personnel only, on a need-to-know basis.
• Multi-factor authentication requirements for all administrative access to data processing systems.
• Regular penetration testing and vulnerability assessments conducted by independent security professionals.
• Incident response procedures aligned with NPC breach notification requirements under the Philippine Data Privacy Act.

In the event of a personal data breach that is likely to result in serious harm to affected data subjects, 7v7 will notify the NPC and affected players within the timeframes prescribed by applicable law.

11. Your Rights Under the Philippine DPA

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7v7:

To exercise any of the above rights, please contact the 7v7 Data Protection Officer through the live chat support channel or the email address listed in Section 15. We will respond to verified requests within thirty (30) days as required by the Philippine DPA.

12. Children and Minors

The 7v7 platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR age restrictions applicable to online gaming in the Philippines. 7v7 does not knowingly collect or process personal data from individuals under the age of 21.

If 7v7 becomes aware that personal data has been collected from an individual below the minimum age, the account will be immediately suspended, all associated funds will be frozen pending investigation, and the personal data will be securely deleted in accordance with applicable law. Parents or guardians who believe a minor has registered on the 7v7 platform should contact support immediately.

13. Cross-Border Data Transfers

Where 7v7 engages service providers or technology partners located outside the Philippines — for example, cloud infrastructure providers or game software developers — personal data may be transferred to and processed in jurisdictions outside the Philippines.

All such transfers are subject to appropriate safeguards as required by the Philippine Data Privacy Act and NPC implementing rules, including the execution of data transfer agreements that impose equivalent data protection standards on the receiving entity. 7v7 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual protections.

14. Changes to This Privacy Policy

7v7 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email notification or a prominent notice on the platform at least fourteen (14) days before the changes take effect, except where immediate updates are required by law.

The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the 7v7 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how 7v7 protects your personal data.

15. Contact and Data Privacy Complaints

For all privacy-related matters — including data subject access requests, correction requests, deletion requests, and complaints regarding data processing — please contact the 7v7 Data Protection Officer:

If you are not satisfied with 7v7's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through their official complaints process.